Your Vape, Your Choice
Refund and Returns Policy
- In this section, we outline our return and refund process. This includes how to initiate a return, the conditions for returns, and the timeline for processing refunds.
We want you to be completely satisfied with your purchase. If you need to return an item, please ensure it’s in its original condition and unopened. Returns must be initiated within 30 days of receiving your order. Simply contact our customer service team to get started.
- Returns must be returned within 30 days of delivery.
After we receive your return, please allow 5 to 10 business days for your refund to be processed. You will receive a notification once your return has been fully completed.
- Refunds will be processed back to the original payment method.
For any items received damaged or not as described, please contact us as soon as possible. We will provide instructions on how to return the item and we will cover the return shipping costs in such cases.